Delete Your Account

Effective Date: 14th July, 2025

You can delete your DeliveryPage account and associated data directly from the app at any time. This page explains how to do it, what gets deleted, and what to expect afterward.

1. How to Delete Your Account

To delete your account from the DeliveryPage app:

  1. Log in to the DeliveryPage app
  2. Go to your Profile
  3. Tap Security and Biometrics
  4. Select Delete Account
  5. Confirm when prompted

Your account and the data described below will be deleted immediately upon confirmation.

2. What Gets Deleted

When you delete your account, the following data is permanently removed from our systems:

  • Your profile information (name, email, phone number)
  • Your saved addresses and contact details
  • Your order, shipment, and shopping history
  • Your saved payment preferences
  • Your account credentials and login access

3. Data We May Retain

In limited cases, we may retain certain records even after account deletion, where required for legal, regulatory, fraud-prevention, or financial record-keeping purposes — for example, transaction records needed for tax or accounting compliance. Any such data is retained only as long as legally required and is not used for any other purpose.

4. This Action Cannot Be Undone

Account deletion is immediate and irreversible. Once confirmed, you will not be able to recover your account, order history, or any associated data. If you wish to use DeliveryPage again in the future, you will need to create a new account from scratch.

5. Need Help?

If you're having trouble deleting your account, or have any questions before you do, reach out to our support team at hello@deliverypage.africa and we'll be happy to help.